Privacy Policy
Arthpoorn Consultants ("we," "our," or "us") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application (the "Application"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
1. Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect via the Application includes:
A. Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Application.
B. Financial Data
Financial information, such as data related to your investment portfolio, payment confirmation screenshots, or course subscriptions. We store only the data necessary to provide our consultancy services. We do not store your credit card numbers or raw banking credentials directly; these are handled securely by our payment processing partners.
C. Derivative Data
Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, including viewing courses, posting in chat groups, and usage logs.
2. App Permissions & Data Usage
Depending on your device usage, we may request access to the following:
- Camera and Photos: Required to allow you to upload profile pictures, payment proof screenshots, or document scans for KYC purposes.
- Storage (Read/Write): Required to save downloaded study materials (PDFs) and course videos to your device for offline viewing.
- Internet/Network Access: Required to connect to our servers to fetch real-time market data, course content, and chat messages.
- Notifications: Required to send you alerts about market updates, class schedules, and new study material.
We do not sell your personal data to third parties. Data collected is strictly used for App Functionality, Account Management, and Communication.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
- Create and manage your account.
- Process your subscription to courses and verify payments.
- Email you regarding your account or order.
- Enable user-to-user communications (Group Chats).
- Generate a personal profile about you to make future visits to the Application more personalized.
- Protect against fraudulent transactions and monitor against theft.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
We share your information with third parties that perform services for us, specifically:
- Google Firebase: For authentication, database management, and cloud storage.
- Google Analytics: To analyze how our Service is used.
5. Data Retention & Deletion
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations.
Request Account Deletion
You have the right to request the deletion of your account and associated data. If you wish to delete your account, please follow these steps:
- Navigate to the Profile Section within the App.
- Select the option for "Delete Account" (if available).
- Alternatively, you may contact us directly at the email provided below with the subject line "Account Deletion Request".
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Address
First Floor, 3 Green Cottage Sridhar Building, Hanuman Road, Near Shri Swami Samarth Math, Vile Parle (East), Mumbai-400057.